CUSTOMER SERVICE
Return Policy
If for any reason (within 20 days) you are not 100% satisfied with your purchase you may return it for a full refund (check on requirements listed below). Contact us for Return Instructions; you must include a copy of your original invoice with the return.
AUTHORIZATION FOR RETURN OR REPLACEMENT
To obtain authorization to return a defective item for credit or replacement, simply contact us within 45 days of purchase. "Non-defective merchandise" returns will incur a 25% restocking fee, and must also be returned within 45 days of purchase.
CONDITIONS
Non-defective merchandise must meet the following conditions to qualify for return acceptance.
a. Merchandise must be in its original minimum inner pack quantity, as shipped by us. Broken quantity inner packs are not returnable.
b. Merchandise, merchandise packaging, and inner pack must bear no markings or be otherwise defaced or damaged.
Returns which do not meet the conditions described in this return policy will be returned and shipping cost of return will be charged.
ITEMS WITH GUARANTEES OR WARRANTIES
If a purchased item includes a product guarantee or warranty, follow the instructions on the guarantee or warranty for repair or replacement.
ITEMS DAMAGED DURING SHIPMENTAll merchandise damaged during shipment is covered by the shipper. If you receive merchandise damaged during shipping, please contact us within 30 days of the date of shipment of your order, and your claim will be processed immediately. NOTE: Established procedures by UPS, U.S.Parcel Post, and trucking lines, must be complied with or they may deny your claim.
Privacy Policy
We do not share, sell, or rent any of your personal information to outside companies or organizations. Our website uses cookies for security purposes only, and does not use them to collect any information on you. We have multiple safe guards in place, both physical and electronic, to make sure that your information stays private and that your online purchase remains secure.
Terms and Conditions